Custom Software & Products · Education
A multi-tenant SaaS platform took an education group from 1 to 140 institutions
A single-institute system could not be resold. We re-architected it into a multi-tenant SaaS platform with tenant isolation, billing and self-serve onboarding — now running 140 institutions.
- Client
- Confidential education group
- Region
- India & GCC
- Timeline
- 7 months to first tenant cohort
- Team
- 8 specialists
140
Institutions on one codebase
< 1 hr
Time to onboard a new tenant
99.9%
Platform availability
3
Languages including Arabic RTL
Context
The situation we found
Education group operating training institutes across India and the GCC
Engagement model: Product engineering partnership
The group had a working internal product and a commercial opportunity to license it, but every new institute required a separate deployment, manual configuration and bespoke support.
Challenge
What was blocking the business
The constraints that had to be resolved before any technology decision mattered.
Approach
How we solved it
The decisions that produced the outcome, not a feature list.
Multi-tenant re-architecture
Row-level tenant isolation with enforced policies, tenant-scoped configuration and a shared upgrade path across all institutions.
Subscription and metering
Plans, seat limits, usage metering and automated invoicing, with proration and dunning handled by the platform.
Self-serve onboarding
A guided setup wizard provisions a new institute — branding, courses, roles and payment configuration — in under an hour.
Localisation as a platform feature
English, Hindi and Arabic with RTL support, tenant-level locale defaults and translatable course content.
Delivery roadmap
How the programme ran
- 01
Architecture & tenancy design · 5 weeks
Isolation model, migration strategy and billing design.
- 02
Platform re-build · 14 weeks
Multi-tenancy, roles, billing, metering and admin console.
- 03
Onboarding & localisation · 6 weeks
Self-serve provisioning, branding and multilingual support.
- 04
Cohort rollout · 5 weeks
Migration of the founding institute plus first partner cohort.
Results
What changed after go-live
Measured in the client's own systems against the baseline captured in discovery.
Stack & integrations
What it was built on
Technology stack
Integrations
Capabilities used
Services and platforms behind this work
FAQ
Questions about this engagement
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